**CheapGrow Refund Policy**
At CheapGrow, we strive to provide reliable and effective social media marketing services. However, we understand that issues may occasionally arise. Please review our Refund Policy to understand how refunds are handled.
---
### 1. **Refund Eligibility**
Refunds are available if:
- An order is canceled before it starts processing.
- An order is not successfully delivered due to technical issues on our end or platform restrictions.
In such cases, the refunded amount will be credited directly to your CheapGrow account balance.
### 2. **Refund Credit to Platform Balance**
Refunds are credited as balance within your CheapGrow account, allowing you to use these funds for other purchases on our platform. Refunds are **not** processed outside of the platform, and we do not issue refunds to bank accounts, credit cards, or other external payment methods.
### 3. **Non-Refundable Circumstances**
Refunds will not be provided if:
- The service has already been successfully delivered as described.
- Issues arise due to misuse or violation of social media platform policies.
- You request a refund to an external payment source.
### 4. **Refund Request Process**
To request a refund, please submit a ticket through our support system. Our team will review your request and process any eligible refunds as quickly as possible.
### 5. **Balance Usage**
Once credited to your CheapGrow account balance, funds can be used toward any other purchases on our platform. Account balance is non-transferable and non-refundable outside of CheapGrow.
---
By using CheapGrow, you acknowledge and agree to this Refund Policy. Our support team is here to assist you with any questions or issues via our ticket system.